Terms and Conditions

  1. Introduction:

Welcome to Criterion, where excellence is our standard. These terms and conditions govern your use of our website and the purchase of our products. By accessing our website and making a purchase, you agree to comply with these terms and conditions. 

  1. Product Description:

Criterion specializes in providing top-notch safety workwear that meets the highest standards in the industry. Our extensive range includes:

- High visibility apparel for the construction and hospitality sectors.

- Uniforms for medical professionals and formal occasions.

- Certified flame-resistant (FR) workwear to ensure utmost safety.

- Equestrian and dog wear and bedding.

- Leather belts, bags, and wallets crafted with the utmost care and attention to detail. 

  1. Compliance with Standards:

All our products are designed and manufactured to comply with the rigorous standards set by the UK and EU. We ensure that our safety workwear meets the necessary safety regulations and certifications. 

  1. Ordering and Purchasing:

When placing an order through our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion. Payment for the products must be made in full at the time of purchase. 

  1. Shipping and Delivery:

We strive to deliver your products in a timely manner. However, please note that delivery times may vary depending on your location and product availability. We are not responsible for any delays or damages that occur during shipping. 

  1. Returns and Exchanges:

If you are not satisfied with your purchase, you may return or exchange the product within a specified timeframe. Please refer to our Returns and Exchanges policy on our website for detailed instructions and conditions. 

  1. Intellectual Property:

All content on our website, including text, images, logos, and trademarks, is the intellectual property of Criterion. You are prohibited from using, reproducing, or distributing any of our intellectual property without our prior written consent. 

  1. Limitation of Liability:

Criterion shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our products or website. We do not guarantee the accuracy, completeness, or reliability of the information provided on our website. 

  1. Privacy Policy:

We respect your privacy and handle your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy on our website for more information. 

  1. Governing Law and Jurisdiction:

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.